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What Every Mom Should Know About Fevers

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Getting tips from a doctor

When your child has a fever that doesn’t go down, it can seem like the world is ending.  And when you’ve already spoken with your doctor’s office and feel bad calling a fourth time, it may seem like your only option is to surf the web and hope that you will find the information you need.  This is exactly what Stephanie of Noe Valley, San Francisco faced a few weeks ago until she discovered First Opinion, an iPhone application that lets users chat back and forth with the same doctor 24 hours a day, 7 days a week.  And it’s free.

Stephanie notes that she was home alone with both of her kids, ages 18 months and 3 years, when the younger one came down with a fever.  “The next 48 hours were impossible,” says Stephanie.

“With my husband away on a business trip and the younger one screaming his lungs out, I found myself in borderline panic mode as I tried to figure out if I needed to go to the ER or wait out the fever.”

While waiting for a call back from the pediatrician’s office, Stephanie started searching the web to try and answer her question about how high was too high and when should she seek immediate medical attention.  When Stephanie happened to come across the First Opinion website, she thought it was too good to be true – in a matter of minutes, she could be messaging live with a certified doctor from the convenience of her iPhone.

So that’s exactly what she did.  Stephanie downloaded the First Opinion application and within 120 seconds was already sharing her question with the doctor on the other end who was there waiting for her (“not the other way around,” she thought to herself).  As Stephanie began to share the details of her son’s fever (when the fever started, how long it had been going on for, the fact that it was running between 102F and 103.5F), she noticed that the First Opinion certified doctor was quick to reply and provide education about the very things Stephanie was wondering.  The doctor even mentioned some home remedies that Stephanie hadn’t already tried.

Stephanie’s need for immediate access to a doctor was met by the First Opinion iPhone application.  She was able to receive high quality information and conveniently without the hassle of waiting for a call back or rushing to the ER and sitting in a crowded waiting room when she was uncertain if it was truly necessary.  Since her first conversation with a First Opinion doctor, Stephanie has become a regular user who takes advantage of the one free question each month and buys extra consultations when she needs them.  It’s just $12 for 3 consultations and since there are no silly time or message limits, she is always able to get her questions answered to her satisfaction without being made to feel like she is asking too many questions or taking too much of her doctor’s time.

Click here to find out more about First Opinion or download the First Opinion application from the Apple store on iTunes.


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First Opinion is the free way to talk to a doctor

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